Privacy policy

Last updated: January 26, 2025

Welcome to PadPace! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or make a purchase from padpace.com (the "Site"). By using our Site and services, you agree to the terms of this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. When we make updates, we will post the revised policy on our Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide you with our services, we collect personal information from various sources. The types of information we collect depend on how you interact with us. Here's how we gather and use your information:

Information We Collect Directly from You

When you use our Site or services, you may provide us with:

• Contact Information: Name, address, phone number, and email address.
• Order Information: Name, billing and shipping address, payment details, email address, and phone number.
• Account Information: Username, password, and security questions.
• Customer Support Information: Details you provide when communicating with us.

Some features may require you to provide certain information. If you choose not to, you may not be able to access these features.

Information We Collect Automatically

We automatically collect information about your interaction with our Site using cookies, pixels, and similar technologies. This information includes:

• Usage Data: How you access and use our Site, device information, browser information, network connection, IP address, and other interaction details.

Information We Obtain from Third Parties

We may receive information from third parties, including vendors and service providers, such as:

• Support Services: Information from companies that support our Site and services, like Shopify.
• Payment Processors: Payment information (e.g., bank account, credit or debit card details) to process payments and fulfill orders.
• Tracking Technologies: Information collected by third parties through online tracking technologies like pixels, web beacons, and cookies.

Any third-party information we collect will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: To process your payments, fulfill orders, manage your account, and arrange shipping, returns, and exchanges.
• Marketing and Advertising: To send promotional communications and show advertisements tailored to your interests.
• Security and Fraud Detection: To detect, investigate, and address fraudulent or illegal activities.
• Customer Support and Service Improvement: To provide support and improve our services.

Cookies

We use cookies to enhance your experience on our Site. For more information about the cookies we use, please visit Shopify's Cookie Policy. You can manage your cookie preferences through your browser settings, but this may affect your experience on our Site.

Your Choices

You have choices regarding your personal information:

• Access and Update: You can access and update your information through your account settings.
• Marketing Preferences: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
• Cookies: You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: care@padpace.com

Address: 1309 Coffeen Avenue, Sheridan, WY 82801, United States

Phone Number:+1 225-254-2523

Thank you for trusting PadPace with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our Site