Shipping policy
Last Updated: January 26, 2025
Shipping Policy for PadPace
At Padpace, we are committed to delivering your walking pad promptly and efficiently. Please review our shipping policy for details on shipping methods, delivery times, and more.
Processing Time
- All orders are processed within 0-1 business days after payment verification.
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Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays are processed the next business day.
Shipping Methods and Delivery Times
We offer the following shipping options:
We offer Standard Shipping for all orders within the United States:
- Standard Shipping: Estimated delivery within 3-4 business days.
Shipping Charges
- Standard Shipping: Free for all orders.
Shipping Destinations
We currently ship only within the United States. We do not offer international shipping at this time.
Order Tracking
Once your walking pad is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
Shipping Restrictions
- We do not ship to P.O. Boxes or military APO/FPO addresses.
- Some products may have specific shipping restrictions. If this applies to your order, you will be notified before checkout.
Delayed or Lost Shipments
While we strive to ensure timely delivery, unforeseen delays may occur due to external factors such as weather or shipping carrier issues. If your order is delayed beyond the expected delivery time, please contact us at [care@padpace.com] with your order number for assistance.
If you have any questions or concerns about our shipping policy, please reach out to us at:
Contact Us:
Email: care@padpace.com
Address: 1309 Coffeen Avenue, Sheridan, WY 82801, United States
Phone Number:+1 225-254-2523
We appreciate your order and look forward to delivering your walking pad!